Inversion is based on the maxim - invert, always, invert. It is about considering an inverse (usually a negative) outcome and listing the reasons for these. It forces you to either stop doing certain things or avoid the actions that lead to the...

Every project includes a mix of Discovery, Design, and Delivery (and iteration); you should make sure these run in sequence.

Alternative processes (e.g. ‘dedicate 20% of engineering time to improving platform response speeds,’ or ‘if we fall below a certains speed benchmark, we’ll pause other priorities to get back to our standards’) would have allowed you to more sm...

Fit yourself within the existing workflow to show value and then change them for the better.

Your customers don’t care what it took for you to make something. They care about what it does for them.

Because it is easier to monitor something with which you are familiar, if you have a choice you should delegate those activities you know best.

Many have talked about it’s important not to be continually working, just because we’re working from home. For managers, I’d take this further: let’s not pressure our teams to be continually online without realising we are doing so. If we do no...

Wealth buys your freedom You want wealth because it buys you freedom—so you don’t have to wear a tie like a collar around your neck; so you don’t have to wake up at 7:00 a.m. to rush to work and sit in commute traffic; so you don’t have to wast...

You can’t be reactive. You have to have a sense of where you’re going. Because if you don’t, how can you know how to respond to the troubles that pop up along the way?

If we mean, ‘Is everything going to be the way it is going to be?’ then the answer is yes. Of course. If we define whatever happens as okay, then everything will be.