Get going, then get good.
B2B value propositions by Willingness to Pay
Increasing efficiency and improving organization resonated best.
Juggling some five balls in the air
Imagine life as a game in which you are juggling some five balls in the air. You name them – work, family, health, friends and spirit … and you’re keeping all of these in the air. You will soon understand that work is a rubber ball. If you dro...
I have a rule
Steve Kamb told me that the best and most polite excuse is just to say you have a rule. “I have a rule that I don’t decide on the phone.” “I have a rule that I don’t accept gifts.” “I have a rule that I don’t speak for free anymore.” “I have a ...
How much white space do you have?
A full calendar is the sign of someone who agrees to a lot of things, no more, no less. Which is why the philosopher in us needs to always remember that the goal of life is not to do as much as possible, but to do what matters.
When can we talk about our systems?
Universities and local schools are in crisis with testing in disarray and distant learning ineffective… [When can we talk about what school is for?]
We don't do that here
When I have the energy, I try to educate and inform instead of correct. But I still keep this simple phrase, ‘We don’t do that here’ in my back pocket as a tool for ending and defusing situations when other approaches don’t work.
The surprising traits of good remote leaders
Those chosen as remote leaders were doers, who tended towards planning, connecting teammates with help and resources, keeping an eye on upcoming tasks and, most importantly, getting things done. These leaders were goal-focused, productive, depe...
The feedback fallacy
Excellence is an outcome, so take note of when a prospect leans into a sales pitch, a project runs smoothly, or an angry customer suddenly calms down. Then turn to the team member who created the outcome and say, ‘That! Yes, that!’ By doing thi...
If it's a nice problem to have, don't solve it now
Whilst I’m building signup, I realise that I probably also need reset password functionality. If a user signs up, but then forgets their password, that’s a problem. But from my perspective right now, is this a nice problem to have? Actually, ye...